Effective Date: 11/May/2026

Website Name: Schamka Holding GmbH

Business Location: Austria

Business Activities: Sale of Medical Equipment and E-Transport Services

Website:

Email: info@schamka-holding.com

Phone: +43 720 30 37 35 0

This Privacy Policy explains how Schamka Holding GmbH (“Company”, “we”, “our”, or “us”) collects, uses, stores, protects, and processes personal data when you use our website and services relating to the sale of medical equipment and electronic transportation solutions (“e-transport services”).

We are committed to protecting your personal data in accordance with:

• General Data Protection Regulation (GDPR) (EU) 2016/679
• Austrian Data Protection Act (Datenschutzgesetz – DSG)
• Applicable European Union consumer protection laws

By using our website, you agree to this Privacy Policy.

1. Data Controller

The Data Controller responsible for processing personal data is:

2. Information We Collect

A. Personal Information

We may collect the following information:

• Full name
• Company or hospital name
• Email address
• Telephone number
• Billing and delivery address
• VAT identification number
• Payment and invoicing information
• Account login credentials
• Communication records

B. Technical Information

We may automatically collect:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Website usage data
• Cookies and analytics data
• Login timestamps

C. Medical Equipment Related Information

Where legally required for regulated medical products, we may collect:

• Medical institution registration details
• Business licenses
• Purchase authorization documents
• Equipment servicing records
• Warranty and maintenance information

3. Purpose of Data Processing

We process your personal data for the following purposes:

• Processing orders and payments
• Delivering medical equipment and e-transport products
• Providing customer service and technical support
• Managing warranties and repairs
• Complying with regulatory obligations
• Fraud prevention and website security
• Improving website functionality
• Sending marketing communications where consent is provided

4. Legal Basis for Processing

Under GDPR, we process personal data based on:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• User consent
• Protection against fraud and misuse

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve user experience
• Enable website functionality
• Analyze website traffic
• Store user preferences
• Enhance security

Users may manage cookie preferences through browser settings or cookie consent tools.

6. Sharing of Personal Data

We do not sell personal data.

We may share information with:

• Payment service providers
• Shipping and logistics companies
• Technical support providers
• IT hosting and cloud service providers
• Regulatory authorities where legally required
• Maintenance and service personnel

All third parties are required to maintain confidentiality and comply with GDPR requirements.

7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are implemented in accordance with GDPR requirements.

8. Data Retention

We retain personal data only as long as necessary for:

• Business operations
• Legal and tax compliance
• Warranty and service obligations
• Dispute resolution
• Regulatory requirements

9. Your Rights Under GDPR

Under GDPR, users may have the right to:

• Access personal data
• Correct inaccurate information
• Request deletion (“Right to be Forgotten”)
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with the Austrian Data Protection Authority

Requests can be submitted using the contact information above.

10. Data Security

We implement appropriate technical and organizational measures, including:

• SSL encryption
• Secure servers
• Access restrictions
• Firewall protection
• Regular security monitoring
• Data backup procedures

Despite our efforts, no electronic transmission or storage system is completely secure.

11. Payment Information

Payments are processed through secure third-party payment providers. We do not store complete credit card or banking information on our servers unless legally required.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

13. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with an updated effective date.

15. Contact Information

For privacy-related questions or requests, please contact:

16. Supervisory Authority

Users in Austria may contact the Austrian Data Protection Authority.

Consent

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data in accordance with applicable laws.