Terms of Use

By accessing or using this website, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, you must not use this website.

These Terms of Use (“Terms”) govern your access to and use of the website operated by Schamka Holding GmbH (“Company”, “we”, “our”, or “us”).

These Terms are governed by the laws of Austria and applicable European Union regulations.

1. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use this website.

By using this website, you represent and warrant that:

• You are legally authorized to enter into contracts.
• All information provided by you is accurate and complete.
• You will comply with all applicable laws and regulations.

2. Business Services

Our website provides:

• Sale and distribution of medical equipment
• E-transport products and related services
• Product inquiries and quotations
• Technical support and customer assistance
• Maintenance and warranty-related services

Certain medical equipment may be subject to regulatory restrictions and may require proof of authorization before purchase.

3. Account Registration

Users may be required to create an account to access certain services.

You are responsible for:

• Maintaining confidentiality of login credentials
• Restricting unauthorized access to your account
• All activities conducted under your account

We reserve the right to suspend or terminate accounts suspected of unauthorized or unlawful activity.

4. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, pricing, and availability are accurate.

However:

• Product images may differ from actual products.
• Technical specifications may change without notice.
• Availability is subject to stock and supplier conditions.
• Pricing errors may occasionally occur.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

5. Medical Equipment Disclaimer

Medical equipment sold through this website is intended for lawful and professional use.

The Company does not provide medical diagnosis, treatment advice, or clinical recommendations through this website.

Users are responsible for:

• Ensuring products are suitable for intended use
• Following manufacturer instructions
• Using qualified personnel where required
• Complying with healthcare regulations

Certain products may require certification, licensing, or authorization before purchase or use.

6. Orders and Acceptance

Submission of an order does not constitute automatic acceptance.

We reserve the right to:

• Reject or cancel orders
• Limit quantities
• Request additional verification
• Refuse transactions suspected of fraud or regulatory violations

An order is considered accepted only after confirmation by the Company.

7. Pricing and Payments

All prices displayed are in Euro (€) unless otherwise stated.

Applicable VAT, shipping charges, customs duties, and taxes may apply.

Payments must be made using approved payment methods.

We reserve the right to:

• Modify pricing without prior notice
• Refuse suspicious payment transactions
• Suspend deliveries for unpaid invoices

8. Shipping and Delivery

Delivery timelines are estimates only and may vary due to:

• Logistics delays
• Customs procedures
• Supplier availability
• Force majeure events

Risk of loss or damage transfers according to applicable Austrian and EU laws.

Users are responsible for providing accurate shipping information.

9. Returns, Refunds, and Cancellations

Returns and cancellations are subject to our separate Return and Refund Policy.

Certain medical devices may not be returnable due to:

• Hygiene requirements
• Safety regulations
• Tamper protection
• Manufacturer restrictions

Refunds may be refused where products have been improperly used, damaged, or altered.

10. Intellectual Property

All website content, including:

• Logos
• Text
• Graphics
• Images
• Product descriptions
• Software
• Website design

is owned by or licensed to the Company and protected under intellectual property laws.

Users may not:

• Copy or reproduce website content
• Modify materials
• Use trademarks without permission
• Distribute content commercially

without prior written consent.

11. Prohibited Activities

Users must not:

• Violate any laws or regulations
• Upload malicious software or harmful code
• Attempt unauthorized access to systems
• Interfere with website functionality
• Submit false information
• Engage in fraudulent transactions
• Misuse medical equipment information

We reserve the right to restrict or terminate access for violations.

12. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

• Indirect or consequential damages
• Business interruption
• Data loss
• Loss of profits
• Delays in delivery
• Website downtime
• Unauthorized access caused by third parties

Nothing in these Terms excludes liability that cannot legally be excluded under Austrian or EU law.

13. Warranty Disclaimer

Except where legally required, the website and services are provided “as is” and “as available.”

We do not guarantee:

• Continuous website availability
• Error-free operation
• Compatibility with all devices
• Uninterrupted service

Manufacturer warranties may apply separately to products.

14. Data Protection and Privacy

Personal data is processed in accordance with our Privacy Policy and applicable GDPR requirements.

Users are encouraged to review the Privacy Policy carefully.

15. Third-Party Services and Links

This website may contain links to third-party websites or services.

We are not responsible for:

• Third-party content
• External privacy practices
• Third-party transactions
• Availability of external websites

Accessing third-party services is at the user’s own risk.

16. Force Majeure

We shall not be liable for delays or failures caused by circumstances beyond reasonable control, including:

• Natural disasters
• Government actions
• Supply chain disruptions
• Internet failures
• Labor disputes
• Pandemics
• War or civil unrest

17. Termination of Access

We reserve the right to suspend or terminate website access without notice if users:

• Breach these Terms
• Engage in unlawful activity
• Violate security measures
• Misuse the website or services

18. Governing Law and Jurisdiction

These Terms are governed by the laws of Austria.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Austria, unless otherwise required by mandatory consumer protection laws.

19. Changes to Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be published on this website with the revised effective date.

Continued use of the website after changes constitutes acceptance of the revised Terms.

20. Contact Information

For questions regarding these Terms, please contact:

Acceptance

By using this website, you confirm that you have read, understood, and agreed to these Terms of Use.